Too often, a company’s sales strategy is limited by finite resources. Even the largest multinational corporations have to make tough decisions about where to deploy their sales teams. But as they grow more sophisticated, AI agents are expected to be capable of reaching and interacting with not only your largest and most valuable clients and customers, but also small businesses most sales teams simply didn’t have the bandwidth to engage before. BCG’s Phillip Andersen examines the potential of AI-driven sales teams and imagines how AI-agents might even negotiate simple transactions with each other.    Learn More:  Phillip Andersen: https://on.bcg.com/46plrlt  BCG’s Latest Thinking on Marketing and Sales: https://on.bcg.com/47L7ZKR  A Bold AI Ambition for B2B Marketing, Sales, and Service: https://on.bcg.com/3VVCNBi  How to Accelerate the GenAI Revolution in Sales: http://on.bcg.com/42zfEZb  Chapters:  00:00-02:13The scenario: AI sales agents of the future  02:14-03:02 How do sales teams currently prioritize where to put their resources?  03:03-03:46 How are most sales teams using AI right now  03:47- 06:09 What have we learned from AI already being used in customer service?  06:10-08:40 What doors will AI agents open for sales teams that are currently closed to them?  08:41- 11:08 What would AI outreach look like in the future?  11:09-12:56 What is the role of humans when AI agents are making deals?  12:57-13:24 Short break  13:25-16:13 How to use AI agents to build relationships with valued clients  16:14- 17:47 Who owns the “redline”?  17:48-19:43 How will junior members of the team grow their skills?  19:44-22:16 How can AI help junior members grow their skills?  22:17-23:38 What kind of skills will humans need to succeed when they're augmented by AI agents?  23:39-25:47 What will it look like when two AI agents interact with each other?  25:48-27:50 How will AI agents gained trust of customers?  27:51-29:25 What could disrupt this path to the future?  29:26-31:45 No regret moves for CEOs  31:46-35:23 Bill and GENE: A hypothetical conversation between two AI agents.  35:24-36:08 Outro  This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

Who Wants to Be a CEO?  The role of the CEO is both powerful and punishing. Christine Barton, BCG’s CEO Advisory lead in North America, explores how to make the job more fulfilling. It starts with clarity of purpose, building the right leadership team, and minimizing activities that are time and energy sinkholes.   Learn More:  The So What from BCG: https://lnk.to/so-what-general-show10 Christine Barton: https://on.bcg.com/4n4CyAk  BCG’s Insights for CEOs: https://on.bcg.com/4l6jujg  Moves Only a CEO Can Make: https://on.bcg.com/4kUtpJ2  Balancing a Dynamic Career and a Rewarding Personal Life: https://on.bcg.com/3TfaYTz  This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

While discussions of US tariff policies dominated Q2 earnings calls to an unprecedented degree, another equally important trend is bubbling just under the surface in C-suites and on trading floors: concern that the economic uncertainty caused by tariff turmoil may lead to a downturn. That’s the conclusion of the third edition of the CEO Radar—a tool to help CEOs determine which issues truly deserve their time and attention. It unpacks the leading topics discussed on more than 4,500 earnings calls worldwide in Q2 2025, enabling chief executives to compare their agendas to those of their peers, and to the market’s expectations. On this episode of the CEO Radar Podcast, Edward Adams of Bloomberg Media Studios is joined by BCG Global Chair Rich Lesser and Mai-Britt Poulsen, Global Leader of BCGs Consumer & Retail Practice, to discuss how CEOs can build their resilience.  Listen to CEO Radar: https://sponsored.bloomberg.com/immersive-story/bcg/the-ceo-radar-q3-2025  This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp